Frequently Asked Questions
Everything you need to know about your Veni Infantino experience.
How do I determine my correct size for an occasion dress?
We recommend referring to our specific Veni Infantino size guide found on each product page. Since occasion wear often has a more tailored fit than high-street clothing, we suggest taking professional measurements of your bust, waist, and hips to ensure the perfect silhouette.
What is your shipping policy for international orders?
We offer worldwide shipping via premium couriers. Delivery times vary by location, typically taking 3-5 business days for domestic orders and 7-14 business days for international destinations. All shipments include tracking information sent directly to your email.
Can I return an item if it is not suitable?
Yes, we accept returns within 14 days of delivery, provided the garment is in its original condition with all security tags and packaging intact. Please note that for hygiene reasons, certain items like earrings cannot be returned unless faulty.
How should I care for my Veni Infantino garment?
Due to the delicate nature of our fabrics, intricate beadwork, and embroidery, most of our pieces are dry clean only. Please check the specific care label inside your garment for detailed maintenance instructions to preserve its beauty.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout options through PayPal and integrated 'Buy Now, Pay Later' services for your convenience.
Are your collections available for wholesale to boutiques?
Yes, Veni Infantino works with a global network of independent boutiques. If you are a retailer interested in stocking our collections, please contact our sales department through the 'Wholesale' link in our website footer.